arrow-bold-down truck info text grid triangle-down

Privacy Policy

General
Flavour Creations Pty Ltd (referred to in this document as we, us or our) is committed to protecting the personal information it collects from you. This document sets out how we will manage your personal information.

Collection
Types of information collected: We may collect and hold personal information about you, that is, information that can identify you, and is relevant to providing you with the services you are seeking.

Purpose of Collection
The personal information that we collect and hold about you, depends on your interaction with us. Generally, we will collect, use and hold your personal information for the purposes of:
a) providing services to you or someone else you know;
b) providing you with information about other services that we and other organisations that we have affiliations with, offer that may be of interest to you;
c) facilitating our internal business operations, including the fulfilment of any legal requirements; and
d) analysing our services and customer needs with a view to developing new or improved services.

Method of Collection
Personal information will generally be collected directly from you through the use of any of our standard forms, over the internet, via email, or through a telephone conversation with you. There may, however, be some instances where personal information about you will be collected indirectly because it is unreasonable or impractical to collect personal information directly from you. We will usually notify you about these instances in advance, or where that is not possible, as soon as reasonably practicable after the information has been collected.

Failure to Provide Information
If the personal information you provide to us is incomplete or inaccurate, we may be unable to provide you, or someone else you know, with the services you, or they, are seeking.

Internet Users
If you access our website, we may collect additional personal information about you in the form of your IP address and domain name. Our website uses cookies. The main purpose of cookies is to identify users and to prepare customised web pages for them. Cookies do not identify you personally, but they may link back to a database record about you.  We use cookies to monitor usage of our website and to create a personal record of when you visit our website and what pages you view so that we may serve you more effectively. Our website may contain links to other websites. We are not responsible for the privacy practices of linked websites and linked websites are not subject to our privacy policies and procedures.

Social Media
When you use Flavour Creations social media pages, you are using an external site and are therefore bound by the privacy principles of that site. We encourage you to review the privacy policies of that site for further information. Flavour Creations does not endorse, and is not accountable for, any views expressed by third parties using that site.

Flavour Creations records all information posted to the Flavour Creations social media channels and uses that information for the purpose of administering the channels, for record keeping and for considering and/or addressing any comments made. No attempt will be made to further identify social media subscribers except where requested and authorised by law.

Sharing our content through social media 
Flavour Creations also uses interfaces with social media sites such as Facebook, LinkedIn, Twitter, GooglePlus and others. If you choose to "like" or "share" or "recommend" information from this website through these services, you should review the privacy policy of that service. If you're a member of a social media site, the interfaces may allow the social media site to connect your visits to this site with other personal information.

Google Analytics 
In addition to web server logs, we use Google Analytics, a web analytics service provided by Google Inc. ("Google"). Reports obtained from Google Analytics are used to help improve the efficiency and usability of this website.

Google Analytics uses first-party cookies and JavaScript code to gather statistics about how the website is accessed. It anonymously tracks how our visitors interact with this website, including where they came from, what they did on the site including such things as news registration. The information generated by the cookie and JavaScript code about your use of the website (including your IP address) will be transmitted to and stored by Google on servers located outside Australia. Google is based in the United States of America (USA). Should you wish to contact Google, you can find contact details on Google's Contact us page.

Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

By using this website, you consent to the processing of data about you by Google in the manner described in Google's Privacy Policy and for the purposes set out above. Relevant legislation of the USA will apply. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.

Use and Disclosure
Generally, we only use or disclose personal information about you for the purposes for which it was collected (as set out above). We may disclose personal information about you to:
a) service providers, who assist us in operating our business, and these service providers may not be required to comply with our privacy policy; and
b) our related entities and other organisations with whom we have affiliations so that those organisations may provide you with information about services and various promotions.

Security
We store your personal information in different ways, including in paper and in electronic form. The security of your personal information is important to us. We take all reasonable measures to ensure that your personal information is stored safely to protect it from misuse, loss, unauthorised access, modification or disclosure, including electronic and physical security measures.

Access
You may access the personal information we hold about you, upon making a written request. We may decline a request for access to personal information if it is necessary to do so. If, upon receiving access to your personal information or at any other time, you believe the personal information we hold about you is inaccurate, incomplete or out of date, please notify us immediately. We will take reasonable steps to correct the information so that it is accurate, complete and up to date. 

Feedback
If you have any queries or concerns about our privacy policy or the way we handle your personal information, please contact our Privacy Officer at:
Street address: 26-32 Murdoch Circuit, Acacia Ridge, Qld, 4110
Email address:  privacy@flavourcreations.com.au  
Telephone: +61 7 3373 3000
Facsimile: +61 7 3892 3109

More Information
For more information about privacy in general, you can visit the federal privacy commissioner’s website.

Changes to the Privacy Policy
This Privacy Policy may be updated from time to time.

Copyright Statement
All material, trade marks or other intellectual property on this site are the property of Flavour Creations Pty Ltd and are subject to copyright. Unless explicitly authorised, reproduction is not permitted. Unauthorised modification, copying, hiring, lending, transmission and broadcasting is prohibited. Material from this site may not be sold or otherwise distributed for profit.

Links on the Flavour Creations Site
Any Links may take you outside the Flavour Creations network, and Flavour Creations accepts no responsibility for the content, accuracy or function of these sites; the links are provided in good faith, and we cannot be held responsible for any subsequent change within sites to which we link.

 

Certifications


Flavour Creations is a fully HACCP certified facility and is authorised to produce:

Subscribe to newsletter


Careers


We offer a strong and expanding product portfolio, with excellent branding and positioning in the market. It’s rare to find an established company at the forefront of Australian manufacturing creating so many opportunities.

Apply Now careers@flavourcreations.com.au

Read More