Good food is for everyone. That’s the starting point for every member of the Flavour Creations family.
We’re united by our passion for food-first nutrition solutions, by our desire to create truly delicious products, and by our ongoing commitment to health and wellbeing in every community we serve.
We’re global leaders in medical nutrition
We specialise in nutrition for people with dysphagia, malnutrition, dehydration and other medical conditions.
Every Flavour Creations product helps someone get the food and fluid they need, in a way that’s inclusive, accessible, and loaded with flavour.
Work with us, and become an agent for positive change.
Our people come first
We believe that success comes from within.
That’s why we’re committed to a people-first approach to hiring and human resources. Our excellence comes from our people, so we’ve invested in creating a company culture that’s transparent, equitable, and empowering.
Our cultural engagement programs include:
- Our Team Success Plan, which ensures each team member maximises their skillset and has the opportunity for continuing professional development
- Harmonisation sessions, which help maintain a collaborative, two-way approach to departmental change
- The values-in-action taskforce, which helps departments align with Flavour Creations’ values
- Annual events, which allow us to celebrate our successes as a cohesive organisation
Overall Employee Engagement
Of Team Members Highly Engaged
“I have the resources I need to do my job well.”
“I feel that Flavour Creations supports my physical, mental and emotional health at work.”
“I rarely get anxious or lose sleep worrying about work.”
“I believe Flavour Creations provides a safe working environment and takes safety seriously.”
“I am satisfied with the level of support, recognition, praise and feedback given to me by the person I directly report to.”
Survey conducted January 2021.
Overall Relationship with Customers
Meeting Customer Expectations
Understanding Customer Needs
Survey conducted February 2021.
Faces of Flavour
“After 23 years of working in the pharmaceutical industry, I was looking for a new challenge that would allow me to utilise my existing skill set and provide the opportunity to develop new skills.
Flavour Creations was the perfect fit. My existing healthcare industry experience was immediately transferable, and being able to branch out into the food and nutrition side of the industry provided me with a new challenge. I was inspired by the story behind Flavour Creations from its humble beginnings to the industry leader it is today – a great Australian success story.
I began my journey with Flavour Creations as Production Supervisor, a role that provided me with great work satisfaction, and allowed me to develop working relationships with all internal departments.
In March 2020, I was given the opportunity to move into the vacant procurement manager role. Learning and development, opportunity, a great working environment, career satisfaction, and dedicated people – Flavour Creations ticks all the boxes.”
Customer Hub Officer
“I started working at Flavour Creations over five years ago in the packaging and production area; I was then promoted to Line Leader, and would also help the Quality team for reliefs. Subsequently, I was given the opportunity to work with the Customer Hub team a few days a week, which led to a permanent role that I have been in for about 15 months.
During my time at Flavour Creation, I’ve always felt my contribution doesn’t go unnoticed, and I know that Flavour Creations products are giving somebody a better quality of life with my work.”
Warehouse Team Leader
“When I started at Flavour Creations as a packer in Production, I had never heard of dysphagia or the need for speciality thickened fluids and pureed foods for medical purposes. I learnt fast and am proud of the products we produce that help so many people with this condition.
Working at Flavour Creations has been an exciting and challenging journey for me. After four months working as a Casual Packer in Production, I was offered permanent position as Line Leader, responsible for some quality checks and overseeing that correct packing and labelling procedures were adhered to.
While I enjoyed that role, a position in the warehouse as a Store Person was offered to me. I held a forklift licence but, with little experience, I saw this as an opportunity to gain some, so I accepted. I knew I would face some challenges, but the support I have received from management has been amazing. Now, four years on, I am a warehouse team leader. While I still have a lot more to learn, Flavour Creations is doing everything possible to encourage and help me grow.”
Head of Sales
“Flavour Creations provides a rewarding work environment for so many reasons. I enjoy the variety and flexibility of each day, the team I work alongside and collaborate with, as well as our clients who truly value what Flavour Creations has to offer. Best of all, we represent quality, Australian nutrition solutions, and the team continues to innovate and drive the market forward, delivering exceptional value to those who need these products the most.
I have had the opportunity to grow and learn during my years at Flavour Creations, gaining experience across the business and working inter-departmentally, as well as forming strong partnerships with industry leaders. Having originally studied as a dietitian, I am passionate about driving positive change, especially for the ageing population, and enjoy that my role allows me to contribute to solutions within this complex environment.”
“Flavour Creations has allowed me to explore new and unique opportunities by taking part in exciting projects and products.
The management team is very supportive and constantly encourages development, so I’ve been able to take part in multiple projects and gained insight into aspects of the business I would have never thought I would have as a marketer. The experiences and skills I’ve learnt through these opportunities is something I’ll utilise in any project I take on.
I really value the company’s dedication towards innovation and, through that, their encouragement to bettering all our knowledge and talents. Working for Flavour Creations in this way really helps you get to know everyone who works here and what they do, but also lets you know the company cares about improving you.”
Focus: Suzi Dubois
My journey began with Flavour Creations in February 2011. Initially I joined Flavour as the Receptionist/Customer Service Officer, helping customers and clients over the phone and managing orders that came through on a daily basis. In 2012, I was offered a fantastic opportunity to begin training as a Trainee Business Manager, which then led to a permanent Business Development Manager position.
Now, in 2021, I’m Regional Manager for South Australia, and New South Wales heading a team of six talented individuals. The professional development and constant support provided by Flavour Creations means that, throughout my career, I’ve always had the ability to transition to new and exciting roles.
A day in the life of a Regional Manager is never the same, which keeps me on my toes and makes my job extremely interesting. Typically, I kickstart my day with a coffee (or two!), and then I’m out the door, ready to get started.
I have a positive working partnership with my team and I find consistent communication helps us drive results.
Our mission at Flavour Creations is to help more Aussies get access to the nutrition they deserve, so being a regional manager is extremely rewarding as we offer quality solutions that focus on bringing empowerment and dignity to those who consume our range.
The most satisfying aspect of my role is being able to help people with dysphagia who require texture-modified diets. To bring enjoyment and dignity back to each mealtime, having a simple drink or meal with friends and family is truly inspiring. That look a client gives you, the way their whole face lights up when you offer them their favourite drink in a thickened form, or ice cream that they’ve gone without for the past 10 years, is why I come to work each day. I thoroughly enjoy developing relationships with clients and increasing their awareness of the real food nutritional solutions that Flavour Creations provides.
Who We Serve
Work with well-known consumer brands, large-scale distributors, leading universities, state government healthcare and nationwide nursing homes.
Individuals in the Community
Start Your Flavour Journey
One million Australians have dysphagia.
Almost 3.8 million Australians are aged 65 years and over.
With a career at Flavour Creations, you can help create lasting change in their lives, and you’ll do so as part of a market-leading organisation with an unparalleled reputation for excellence.
We believe in making the world better through good nutrition, and we want people who feel the same.
- Customer Service
- Employee Health and Safety
- Information Technology
- People and Performance
- Quality Assurance
- Research and Development