Orders of $220 or more (ex GST) will receive FREE DELIVERY.
The freight calculation for all orders under $220 (ex GST) is based on Base Rate plus (weight of order in KG * Rate per KG). If calculated rate is less than the minimum charge, the minimum charge will become the calculated rate. Freight will be calculated and shown during the Checkout process, based on the weight of your order and your delivery location. Please note we cannot deliver to a PO Box. All freight rates do not include GST. GST will be added at the Checkout. For all international orders, please contact Flavour Creations Customer Solutions on +61 (0)7 3373 3000 or email@example.com.
Flavour Creations will use reasonable endeavours to dispatch available products ordered for immediate delivery no later than two business days (Brisbane metro only, longer for other locations) after receipt of the order. Delivery times are estimates only. Please note that during our promotional events, delivery may be longer than the specified delivery times above. Gift with purchase items may also arrive separate to your order.
All deliveries are made by registered courier and will require a signature unless special delivery instructions are recorded at time of online ordering registration and or at the Checkout. Deliveries will be made during Flavour Creations’ normal business hours (Monday to Friday 8.30am to 5.00pm excluding public holidays). If Flavour Creations agrees to deliver products outside normal business hours, an additional delivery charge may be imposed.
Lost or Damaged Goods
If your order is lost or damaged in transit, please contact Flavour Creations Customer Solutions on +61 (0)7 3373 3000 or firstname.lastname@example.org within 7 working days of placing your order so that we may assist you.
More details are available on our Terms & Conditions of Sale.